Introduction
Official details of the organisation that runs this website and receives payments through it. This page is also the impressum that the acquiring bank and the card schemes inspect before enabling card payments. The details are updated within 15 days of any change in the register.
1. Organisation
- Registered name: SANTAMORE NVU (Non-governmental association “Santamore”)
- Short name: [[PLACEHOLDER: if the Statute defines one, e.g. NVU “Santamore”]]
- Legal form: non-governmental association (association), founded under the Law on Non-Governmental Organisations of Montenegro
- Registered office and address: Teuta 113, Porto Montenegro, 85320 Tivat, Montenegro
- Registration number: [[PLACEHOLDER: number from the decision on entry in the Register of Non-Governmental Organisations]]
- Date of entry in the register: [[PLACEHOLDER: date of the decision]]
- Body keeping the register: Ministry of Regional Investment Development and Cooperation with Non-Governmental Organisations, Podgorica
- Tax identification number (PIB): [[PLACEHOLDER: PIB from the Tax Administration]]
- Activity code (MONSTAT): [[PLACEHOLDER: code and name of the activity from the notice of classification]]
- VAT: [[PLACEHOLDER: “not a VAT payer” or the VAT number, confirmed by the accountant]]
- CRPS entry (if any): [[PLACEHOLDER: number of the entry of an economic activity or “not entered”]]
2. Representation
- Person authorised to represent the association: [[PLACEHOLDER: first and last name]], Executive Director
- President of the Assembly: [[PLACEHOLDER: first and last name]]
- Bodies of the association: the Assembly, the Board, the Grants Committee, the Executive Director [[PLACEHOLDER: align with the final Article 9 of the Statute]]
3. Contact
- Email: [[PLACEHOLDER: general email]]
- Email for payments and refunds: [[PLACEHOLDER: email, may be the same]]
- Email for data protection: [[PLACEHOLDER: email]]
- Telephone: [[PLACEHOLDER: number with the +382 country code]], on working days [[PLACEHOLDER: hours]]
- Postal address: as the registered office
- Website: [[PLACEHOLDER: santamore.me or the final domain]]
4. Bank details
- Bank: [[PLACEHOLDER: name of the bank]], [[PLACEHOLDER: address of the bank]]
- Account name: [[PLACEHOLDER: name of the association as entered at the bank]]
- IBAN: [[PLACEHOLDER: ME25 ...]]
- BIC/SWIFT: [[PLACEHOLDER: the bank's BIC/SWIFT]]
- Currency: EUR
- Payment reference: for donations always enter the reference from the cause or fundraiser page (in the form SM-MMYY-NNNN); payments without a reference are recorded in the general Impact Fund
5. Card payments
Card payments on this website are processed by [[PLACEHOLDER: full legal name of the processor, Monri Payments d.o.o., Zagreb, Croatia, to be confirmed from the contract]], through the acquiring bank [[PLACEHOLDER: name of the acquiring bank from the contract with Monri]]. Every card payment is protected by 3-D Secure authentication (Verified by Visa / Mastercard Identity Check [[PLACEHOLDER: programme names according to the accepted brands]]). Card details are entered only in the processor's secure form and never pass through or are stored on our servers; the processor is certified under the PCI DSS standard.
We accept: Visa, Mastercard, Maestro, American Express and Diners Club.
On your card statement the payment appears as: [[PLACEHOLDER: transaction descriptor agreed with Monri]]
Charging currency: EUR. If your card is not in euros, your bank converts the amount at its own rate.
Security and data protection: see the Privacy Policy and the Cookie Policy. Refunds, cancellations and entry fees: see the Donation Policy and the Event Terms.
6. Where the money goes
We keep two separate funds: donations, entry fees and grants go to the Impact Fund, from which one hundred percent of the net amount is paid out to beneficiaries; sponsorship goes to the Operations Fund, which pays for the work of the organisation. Who receives funds is decided by the independent Grants Committee under published criteria. Every payment in and out is published in the public ledger on the Transparency page, and the annual financial report on the page [[PLACEHOLDER: path]].
7. Responsibility for content
The person authorised to represent the association is responsible for the content of this website. Photographs and texts are the property of the association or are used with the authors' permission; use of the name, mark and content without consent is not permitted. Links to other websites are provided for information and we are not responsible for their content. Send complaints about content to the email address in section 3; we reply within 15 days.
8. Supervision and disputes
Supervision of the work of non-governmental organisations is exercised by the Ministry named in section 1; supervision of data protection by the Agency for Personal Data Protection and Free Access to Information of Montenegro. We seek to settle disputes with donors and participants by agreement through the contacts in section 3; the law of Montenegro applies.